Customer Service
How to Order
Step 1. Choose your product and select a color. You can order multiple sizes and colors for men and women on the same page. To order multiple colors of the same product, repeat the process below and once you see the pop-up showing that the color was added to your Shopping Bag, you can select the button ‘Add Another Color.’ This will take you back to the product page so you can select another color.
Step 2. Once the color is selected, the available sizes will display under Men’s and Women’s. In some cases, a color will be Men’s only or Women’s only. Enter sizes and quantities for the selected color by entering a number in the corresponding size field. Inventory is shown for each color and size. It will update for each color when you select the color swatch. ‘In Stock” is in our warehouse. “ Avail M/D” is backordered inventory with an estimated date of when it will be available. You can order backordered units but you cannot exceed the total quantity of in stock and backordered units. For more details on backordered stock, click the small black plus sign.
Step 3. Add a logo or choose “Do Not Add Logo”
First, select the logo placement from the dropdown. Click the “Add Logo” button. If you are not logged in, you will be prompted to log in, create an account, or upload up to two logos as a guest. Note that you will need to create an account before checking out.
Once logged in, upload a file from your computer or choose an approved logo from 'My Logos' if you have one. You can also choose a previously uploaded logo. The logo will either preview on your selected product or on a white background if logo preview is not available.
Add special instructions if needed, then click the 'Add to Bag' button to save your selections. You will get a confirmation of what you added to the bag. You can repeat these steps to add more colors, just click the “Add Another Color” button.
The Shopping Bag icon on the upper right of the page will also show the number of items (excluding fees) in your bag.
You will be able to review and edit your selections in the Shopping Bag before you check out. You can also click the “Share My Shopping Bag” button to send yourself and up to three colleagues a summary of your Shopping Bag before submitting your order.
Maximize Savings by Ordering 6 or More of Each Style
- Embroidery application fees for orders with 6 units or more of an item (same style, men’s and women’s) start at $6.95 per item, per location for stitch counts of 10,000 stitches or fewer.
- Embroidery application fees for orders with 5 or fewer units of an item (same style, men’s and women’s) start at $16.95 per item, per location for stitch counts of 10,000 stitches or fewer.
- See personalization fees for more details
Inventory
L.L.Bean for Business makes it easy for you to place large orders by providing current inventory levels across sizes and colors for all products. Due to timing of order activity, this information might not be up to date at the moment when you are shopping the site. Adding products to your Shopping Bag and clicking “Place Order” does not guarantee inventory availability. We will do our best to fill your order. In the event that we are unable to, our representatives will help you find the perfect replacement.