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Our Guarantee.

OUR GUARANTEE

We stand behind all our products and are confident that they will perform as designed. If you are not 100% satisfied with one of our products, you may return it within one year of purchase for a refund. After one year, we will consider any items for return that are defective due to materials or craftmanship.


Please contact us to arrange for return of your L.L.Bean Direct to Business order. Our account specialists are ready to assist you from 8 a.m. to 7 p.m. ET, Monday through Friday.

Email: business@llbean.com
Phone: 800-554-4071
Fax: 800-243-4994