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Returns Policy

At L.L. Bean, your satisfaction in our products is always guaranteed. If for whatever reason you are not satisfied with any of the goods, you may return them to L.L.Bean for replacement, the provision of other goods, or refund of the purchase price. L.L.Bean will have no responsibility to any person to whom the buyer transfers the goods.


Please contact us to arrange for return of your order. Our Account Specialists are ready to assist you from 8 a.m. to 7 p.m. EST, Monday through Friday.


  • Email: business@llbean.com
  • Phone: 800-554-4071
  • Fax: 800-243-4994
  • Mailing Address:
    L.L.Bean Direct to Business
    15 Casco Street
    Freeport, ME 04033-0001